This Service Agreement (“Agreement”) is a legally binding document between SIRI Advisory (“Service Provider”, “we”, “us”) and the Client (“you”, “your”) engaging our services, whether confirmed through proposal, invoice, email, or formal request. By making payment or initiating service, the Client agrees to the following terms in full.
1. Scope of Services
SIRI Advisory provides expert consulting, company formation, compliance, tax, documentation, and business advisory services as described in official proposals, invoices, or correspondence.
- We reserve the exclusive right to determine how services are delivered, including through partners, consultants, or authorized agents.
- We are not responsible for any delays or outcomes dependent on external government authorities, banks, or third parties.
2. Client Responsibilities
The Client agrees to:
- Provide complete, truthful, and timely information and documentation.
- Acknowledge that failure to submit documents, respond on time, or comply with legal/regulatory requirements will lead to service delays or discontinuation, without refund.
- Accept that all regulatory approvals, timelines, and outcomes are outside our direct control.
3. Fees, Payments & Non-Refund Policy
- All service fees are clearly communicated in writing and must be paid in full prior to commencement unless otherwise agreed in writing.
- All payments are final and non-refundable, especially once the service process has begun or any government or third-party charges have been paid on the Client’s behalf.
- Additional or unforeseen charges due to government policy changes, legal requirements, or client delays will be billed separately.
- SIRI Advisory reserves the right to suspend or terminate services without notice in the event of non-payment or breach of terms.
4. Confidentiality & Data Handling
We maintain strict confidentiality of all client records, communications, and documents.
- We reserve the right to disclose information only when required by law or to authorized service partners involved in your engagement.
- The Client is responsible for the accuracy and legality of all documents submitted to us.
5. Termination of Services
- Either party may terminate this Agreement with 7 days’ written notice.
- In the event of termination, all work performed up to the termination date remains fully billable and payable.
- Under no circumstances shall termination result in a refund unless otherwise agreed in writing.
6. Limitation of Liability
- SIRI Advisory shall not be held liable for any loss, penalty, delay, rejection, or regulatory action arising from incomplete documentation, missed deadlines, or government decisions.
- Our total liability is strictly limited to the fees actually paid by the Client for the specific service in question.
7. Force Majeure
We shall not be liable for any failure to perform due to causes beyond our control, including but not limited to government delays, natural disasters, cyberattacks, labor disruptions, legal changes, or pandemics.
8. Jurisdiction & Legal Framework
This Agreement shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
- All disputes shall be resolved exclusively by the Dubai Courts or competent Free Zone authorities, as applicable.
9. No Guarantee of Outcome
The Client understands and agrees that SIRI Advisory does not guarantee any specific result, approval, timeline, or commercial outcome, especially in matters governed by external authorities.
10. Entire Agreement
This Agreement constitutes the entire understanding between the parties. No verbal or informal agreements shall override the terms herein unless explicitly amended in writing and signed by both parties.
Email: info@siriconsultants.ae / info@siriconsultants.com
Call / WhatsApp: +971-52 715 4848.
Visit: www.siriconsultants.ae
www.siriconsultants.com